Project Overview

• Customer Format: Retail Store Chain
• Project Name: Confidential
• Completion Time Frame: 70 Days
• Number of Locations: 951
• Customer Requirement: Bring new functionality to the end user PC troubleshooting bench.
• R&R Methodology Advantage: R&R employs an experienced team of Managed Services professionals. We incorporate teams within our national logistics coverage. This consists of our own warehouse, driver/technician and vehicles. Our ability to plan, resource and manage the Turn-key execution of emergency customer projects provides cost savings and eliminates handoff and multi-vendor coordination costs.

Project Scope

On Site Activities:

• Identify existing home run cables
• Install ZEBRA receipt printers
• Install a software backup server
• R&R to supply and use patch cords from patch panel to switch and from jack termination port to PC equipment
• Install MARS equipment (2 per site)
• Validate operation and connectivity
• Check out and receive sign off

Summary

Using retained experience from related projects the teams quickly and efficiently completed all requirements.