Project Overview

• Customer Format: Retail Store Chain
• Project Name: Confidential
• Completion Time Frame: 30 Days
• Number of Locations: 1,571
• Customer Requirement: Upgrade backup appliance to current specification standards.
• R&R Methodology Advantage: R&R employs an experienced team of Managed Services professionals. We incorporate teams within our national logistics coverage. This consists of our own warehouse, driver/technician and vehicles. Our ability to plan, resource and manage the Turn-key execution of emergency customer projects provides cost savings and eliminates handoff and multi-vendor coordination costs.

Project Scope

On Site Activities:

• Decommission legacy Network Attached Storage device
• Destruction of backup tapes and hard drives by PCI guidelines
• Rack mount new HP Backup Appliance ML-380
• Complete network cable cutover
• Run conversion scripts to restore customer related data to new BUA
• Sign off on tape/drive destruction with store management

Summary

R&R completed with project with no impact to the end customer. R&R also provided documentation and pictures of each completed installation.