Deployment Methodology

R&R Solutions employs a standardized process methodology for planning and performing implementation services. The process methodology consists of standardized procedures and templates that incorporate the technical knowledge and service process expertise of the Managed Services Team and strictly adheres to industry standards or accepted process models. Throughout an implementation project, R&R Solutions' employees follow documented procedures and utilize standardized templates and tools as the basis for providing customized implementation services tailored for a project's needs and objectives. By utilizing a process methodology that standardizes similar processes across projects and incorporates technological and managerial expertise, R&R Solutions has improved the speed, efficiency, quality, and consistency of its implementation services.

Phase I - Project Charter Creation

R&R Solutions Sales, Architecture Solutions, and Managed Services Groups work closely with the customer to help define the ultimate goals and objectives of each rollout. We help clients develop a Project Scope of Work. Often times, clients have outlined much of what they feel is required to correctly position a given project. Because R&R Solutions is focused on rapidly deploying technologies for enterprises, we frequently assist our customers in overlooked challenges related to implementation and rollout of technology. In addition, we use this phase of our model to help identify missing data points that may need to be gathered before project design can begin.

Phase II - Design, Review and Deployment Automation

During this phase, R&R Solutions will thoroughly review the details of the client’s project scope, scheduling logistics, and deployment support requirements. After the review, R&R will develop procedures for asset tracking, inventory reporting, configuration, testing, reporting and quality assurance. We will assign a Project Manager (PM) who will develop an acceptable schedule, a training plan, and a Deployment Plan. In addition, the PM will ensure that all relevant data is captured, approved, and disseminated.

Phase III - Pilot Test, Refine and Train

The PM will arrange training for R&R Solutions' technicians who will execute the processes developed in Phase II. The R&R Solutions team who will provide consultation and assistance as needed. In addition, we will rely on the customer’s expertise to assure we completely understand their processes and desired results. All processes and documentation will be refined, as necessary, based on the ‘real-life’ experiences gained in each installation.

Phase IV - Project Ramp-up and Rollout

The tested, developed, and approved processes will then be ready for deployment. The receipt of equipment in our warehouse, inventory tracking, configuration and staging, project management, and shipment of the technology will be accomplished in accordance with the required schedule.

Phase V - Feedback, Review and Transition

During the course of the project, as sites are completed, R&R Solutions will survey our progress with the client. Their feedback will be used to continuously refine the process. Shortly after the start of the rollout, and again at the completion of the project, an R&R Solutions representative will seek similar feedback and review of the project from key contacts to ensure all expectation are being met.